How your data is used in Smule Labs experiences

Smule Labs experiences are early experiments. We built them to process your voice, show you the result, and keep as little as possible: no audio and no results.

Where your data goes

1. You record or choose a clip. If you record in the browser, the recording stays on your device until you submit it. If you're signed in with Smule, you can pick one of your own past performances instead. We only ever fetch performances that belong to your account.
2. Your clip is sent to Smule's servers. It travels over an encrypted connection to servers operated by Smule. It is not sent to any third-party service.
3. We process it. Our servers analyze your voice and build your result, for example the model of your vocal tract and your insights. This happens in server memory only. Your audio is never written to disk, a database or a log.
4. The result is sent back to your browser, once. Your result goes to the browser you used, on your phone or computer. When it has been delivered, the copy on our servers is destroyed immediately.
5. Your audio and results aren't kept. If a result is never picked up, for example because you closed the tab, it is destroyed automatically within a few minutes. We do not keep your recording, your result or anything derived from them.

What stays on your device

• Your result lives only in the open browser tab. It is not saved in your browser's storage. If you close or reload the page, it is gone.
• Anything you save is yours. If you save or share a video or image of your result, that file is created on your device, and only you decide where it goes.

What we do keep

To run the service fairly and keep it safe, we keep a small amount of information, used only to measure how much the service is used, keep the queue fair for everyone, keep track of your session, and remember your choices:

• Usage counters: counts and timings, such as how many requests were processed and how long they took.
• Short-lived usage limits: these stop one person from using up everyone's turn. They are stored as one-way scrambled values, not your IP address, and they expire automatically.
• A cookie in your browser: it keeps you signed in or, if you're not signed in, makes sure your result comes back to your browser.
• Your choices: if you sign in, we keep a record with your Smule account showing that you agreed to the terms before using Labs, and whether you allowed Labs to use your past performances.

None of these contain your audio, your results or your Smule performances. We never use your voice to identify you.

If you're a Smule user

• Labs reads your account; it never changes it. Using a Labs experience does not change your Smule account, profile, performances, followers or recommendations.
• Only your performances, only when you choose. Labs can access only your own performances, and only the one you pick for that experience.
• Your Smule data stays where it is. It remains governed by Smule's Terms of Service and Privacy Policy, exactly as before.

For details on how Smule processes data, see our Privacy Policy. To contact us, use our online support form.